Home Depot Canada Reviews

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Return policy of taking driving information and sharing it with a fraud third party company

Home Depot Canada - Return policy of taking driving information and sharing it with a fraud third party company
Home Depot Canada - Return policy of taking driving information and sharing it with a fraud third party company
I recently purchased two tiles from Home Depot in Cambridge for my kitchen. They were sample tiles so when I decided which tile I wanted I returned the tiles that were not needed. I had a receipt and the product which I purchased one week before the return date. When I returned the product with the receipt I was informed they needed my driving license to input into their computer system to share with a third party fraud checking company. I refused to share this information.

User's recommendation: Refuse to give this information as it’s an invasion on your private information. Also Home Depot need to document this in their return policy.

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#2817099 Review #2817099 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Haven’t receive my new appliances (new washer/dryer and stove, delay my orders for both dates (August 19th and 25th, due to my error address.

I file my complaints to Home Depot Company, the reason is why the delivery has not shown up twice to my home address. I bought new washer/dryer and stove at Home Depot in Niagara Falls, Ontario on August 8 th, 2021, was supposed to deliver on August 19th, it missed my unit at 201, not showed up on my billing invoice from thesalesman at Appliances Dep

User's recommendation: Will not go back to Home Depot, is a dirty business and failed delivery too.

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#2812414 Review #2812414 is a subjective opinion of poster.
Location
Stevensville, Ontario

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Resolved: Wait for my delivery date today

Update by user Aug 26, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Aug 26, 2021
Need to know if Home Depot delivery truck, will deliver my new washer/dryer and stove, are supposed to be delivered today. My order number is 60234****. Marilyn
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ID
#2812270 Review #2812270 is a subjective opinion of poster.
Cons
  • Cons
Loss
$4
Preferred solution
Deliver product or service ordered
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To thank the man who served us at home Depot baseline road Ottawa on, canada

We would like to thank Ross from home Depot baseline road Ottawa on Canada ,for the excellent service we had from him today August ,21 2021 we bought an AC shopped around but home Depot salesman Ross helped us out was very courteous knowledgeable about the product we will be shopping there again.

User's recommendation: I recommend home Depot for the service we receive from Ross today.no.

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#2796829 Review #2796829 is a subjective opinion of poster.
Location
Nepean, Ontario

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Chatham Home Depot is filthy

Went on June 16th/21 to purchase a battery for my Rigid tools. The store was filthy. Dust on the shelves, products just put everywhere but where it belonged. It was like no one cared about the store. Picked up a tool and the dust was so thick you could see the outline of the tool. Really disgusted and it was like that all the way through the store. Someone needs to pick their socks up or I will no longer shop there and will let all my friends and family know how bad it was.

User's recommendation: Go somewhere else. Half the time they don't have the products you need and the store is filthy.

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ID
#2629837 Review #2629837 is a subjective opinion of poster.
Location
Aylmer, Ontario